RENTAL DURATION
24 hours from time of pick up. Additional hours are costed at 1/5 of the daily rate up to five hours and a full day thereafter.
CANCELLATIONS
There is no penalty for cancellations made well in advance of the pick up date. Where a booking is cancelled within seven days of commencement date of hire, a fee will apply. There is no refund for unused hire days. If you are a "no-show" a minimum charge of 3 hire days may apply.
INSURANCE
Insurance is mandatory in New Zealand and is included in our rates.
This insurance covers the hirer for the vehicle and any third party. The hirer is liable for the first NZ$750.00 of any damage caused to cars, NZ$800.00 for minibuses. All rates inclusive GST. The standard security of a credit card imprint will be held for this excess and returned on completion of the hire of the vehicle in accordance with the rental agreement. Where there is NO credit card a security of cash or travellers cheques to the value of the liability will be required.
ONE WAY HIRES
Between any Branch. Minimum hire four days. Minimum fourteen days between North and South Island. Outside of this a repositioning fee may apply.
CHILD AND BABY SEATS
Child seats are now compulsory on New Zealand roads (under 5). Please order at time of reservation please state age of child so correct size may be booked. A fee of NZ$10.00 incl GST per week applies.
SKI RACKS AND CHAINS
Ski racks and chains are available from South Island Branches during the Winter months. North Island by request. Please book at time of reservation. A fee of NZ$10.00 incl GST per week applies.
DRIVERS LICENCE
The driver must present a current approved full licence with English translation. Additional drivers must also present their licence at commencement of hire.
Should you have any problems please contact us on our toll free number. If the problem occurs during the hire, retrospective claims will not be recognised.
PAYMENTS
Kiwi Direct New Zealand Wide Central Reservations office will fax you an account of net monies owing for the hires. Please let us know if you would also like a copy of the account to be posted. Please send payment in New Zealand currency by: Bank Draft, Telegraphic Transfer, Cheque or Credit Card. Please ensure when payments are being made that you advise the confirmation number, client name and your voucher number.